PO Box 6061, O'Connor, ACT 2602 Australia+61 414543735mediation@kevinlonsdale.com.au
Contact info
PO Box 6061, O'Connor, ACT 2602 Australia+61 414543735mediation@kevinlonsdale.com.au

What is Mediation?

Mediation is a process that aims to help people resolve disputes in a healthy way. Unlike court or arbitration, mediation is informal in nature and no one imposes a solution on anyone else.

If you think mediation could assist you in any dispute that you are involved in, contact Kevin Lonsdale to discuss resolution options. If Kevin becomes involved as a mediator he will support the participants in identifying issues, developing options, considering alternatives and making decisions about future actions and outcomes.

As a mediator Kevin’s role is to be a neutral facilitator, he does not advise on, evaluate or determine disputes.

For information on mediation standards.
Mediation - Kevin Lonsdale

What happens during a mediation?

A mediator will:

  • facilitate communication
  • promote understanding
  • assist the parties to identify their needs, and
  • use problem solving techniques that enable the parties to reach their own agreement.

Before the mediation

Prior to any mediation the mediator will undertake an intake process. The intake process will include informing the parties of how the mediation will work, deciding if mediation is appropriate, ensuring that when the parties come to mediation they come voluntarily, are prepared to give a short statement, no greater than five minutes, about what has brought them to mediation and finally they can make decisions for themselves.

During the mediation

At the mediation the mediator will remind the parties about the mediation process, check to see that there are no queries and then invite the parties to tell the mediator, what has brought them to this mediation. During this time the mediator will note down what has been said and after both parties have finished the mediator will read back to them what they have written to ensure that they have heard the parties. The mediator will then
suggest the main issues that have been raised for further discussion.

The parties will talk to each other about these issues in detail, how they feel about what has happened in the past, and what has brought them to where we are now.

Checking in

Following this discussion the mediator will meet with the parties in private session to check how the mediation is going, to remind them that what they say in private session is confidential and what options the parties have for resolving the dispute.
Further discussion
The mediator will then bring the parties back together and ask the parties to talk about any options they have for resolving the issue.

Documenting the decision

If the parties can reach agreement the mediator will write it down so that each party has a record of the verbal agreement.

Mediation has many advantages. It usually results in a better outcome and greater compliance compared to other processes. It is quicker and less expensive than other methods of conflict resolution, less formal, confidential, can preserve relationships, and the parties are in control.